Is Thomann an authorised dealer for all products on offer?

Yes it is - being a leading music store in Europe we buy our products exclusively as an authorised dealer from official distributors and manufacturers. Our products are brand-new in the original packaging and with English manuals where available.

We clearly indicate second-hand products, B-stock and OEM-versions in order to avoid confusion with our regular offers.

On a separate note; when purchasing software, please check that you have chosen the English version.

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1
Who are Thomann? How long have you been around?
2
What kind of warranty do I get for the products I order?
3
What happens if I am not satisfied? Do I have to bear the return shipping costs?
4
Are all your products 'factory-fresh' in original packaging?
5
What are B-Stock products?
6
What can I do if I do not like the delivered goods?
7
What should I do if the gear is faulty?

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Is Thomann an authorised dealer for all products on offer?

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